Car-Part Golds
Car-Part Messaging
Users Guide
Car-Part Messaging
Table of Contents
Section 1: Overview
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3
Section 2: Buyer sends TP instant message
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Section 2a: Seller receives a TP instant message.
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Section 2b: Seller replies to buyer
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Section 3: Buyer sends TP CP-RFQ to chat room
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Section 3a: Sending an instant message to a chat room
without using TP
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Section 3b: Seller replies to buyer from a chat
room
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Section 4: Sending a Bulletin Board quote to buyer
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Section 4a: Bulletin Board quote vs TP quote
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Section 5: Sending an instant message to a contact in
your roster
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Section 6: Replying back to an instant message
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Section 7: Presence
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Section 8: Account Setup
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Section 9: Testing new account setup
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Section 10: Enabling people to find you
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Section 11: Finding other people
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Section 12: Adding people to your roster
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Section 13: Managing your contact list
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Section 14: Sending and Receiving messages
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Section 15: Joining a chat room
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1. Overview:
What is the Car-Part Messaging Service?
Car-Part Messaging (CPM) is an instant
messaging software that is part of the Car-Part Gold package. It integrates Trading
Partners and the Car-Part Gold Bulletin Board with an instant messaging client.
You can make requests and sell parts in real time!
This manual is intended to
walk you through the different ways to send and receive instant messages and
use chat rooms for buying and selling your parts.
The next few sections will take you
through Trading Partners, the Bulletin Board, and CPM showing you how easy it
is for you to communicate between the services.
2.
Buyer sends a Trading Partners private instant message
This example demonstrates a buyer
performing a Trading Partners search and then sending a private instant message
to the seller. The buyer can send an
instant message directly to the seller of the part asking for a request for
quote (CP-RFQ).
First, perform a Trading Partners search and locate the part you wish to buy. If the seller has signed up with the CPM service, then you will see a link in the Dealer Info box to Send an Instant Message to the seller.
Click on the link Send
Instant Message to send an instant message to the seller. You can add any additional comments to the instant
message CP-RFQ before pressing enter and submitting it to the seller. Once you press enter, the message will be
sent and arrive in the sellers CPM.
You can
add additional information before sending the instant message.
2a. Seller receives a TP instant
message from buyer
Once the buyer sends the
instant message from Trading Partners, the seller receives the request for
quote. The following screen will appear
in the sellers CPM.
2b. Seller replies back to Trading
Partners buyer
Once the seller receives an
instant message from a buyer performing a Trading Partners search, the seller
can reply back to the buyer with a quote or any additional information.
The seller types in a reply
to the buyer and presses enter to submit the instant message.
Seller
types reply.
The buyer will see the
information show up in CPM.
The buyer responds back to
the seller that he will buy the part.
3.
Buyer sends a Trading Partners CP-RFQ to a chat room
After you perform a Trading
Partners search, you can submit a CP-RFQ directly into a chat room. Click on Custom Searches within Trading
Partners. Select the chat room that you
would like to submit the request to.
Request
will be submitted to the ARM chat room.
The members logged into this
chat room will automatically see this request once it is submitted from Trading
Partners. Please refer to Section 15 to
find detailed information on logging into a chat room.
Request
submitted to chat room from Trading Partners.
3a. Buyer submits a CP-RFQ to a chat
room without using Trading Partners
A buyer can submit a CP-RFQ
directly to a chat room without using Trading Partners.
To do this, you must first
be logged into the chat room. Type in
your request for quote and press enter to submit it to the chat room. You MUST type in CP-RFQ in your message
when submitting to a chat room. This is
a key word in the chat room and will notify the other chat room members by
sound that a new message has arrived.
Message
submitted to chat room without using Trading Partners.
3b. Seller replies back to the buyers
CP-RFQ message from a chat room
Once a CP-RFQ has been
submitted to a chat room, you can reply back to the buyer with a private
instant message. Just click on any of
the text of the specific message in the chat room and it will open up a private
instant message with the buyer. You can
then add any additional information to the instant message.
The screen shot below
illustrates adding additional infor mation to the instant message after
clicking on the text from a chat room.
Additional
text added.
After pressing enter, the
instant message is submitted to the buyer.
Shown in screen shot below.
The buyer and seller can
continue to have a private chat back and forth.
4.
Seller sends a Bulletin Board CP Quote to buyer
A seller using the Bulletin
Board can send a private message (CP Quote) to the buyer.
From the Bulletin Board,
click on the link with the light bulb under Buyer Contact/Comments. This will bring you to a CPM screen where you
can send an instant message directly to the buyer.
Instant
message link within the Bulletin Board.
Once the seller clicks on
the instant message link in the Bulletin Board a CPM screen will come up. The seller can add any additional comments to
the CP-Quote before pressing enter and submitting it to the buyer.
4a. Receiving a lower quote from the
Bulletin Board vs Trading Partners
From the Bulletin Board the
seller can send a private message to the buyer.
The seller can add any additional information to the quote before
sending it. In the example below, the
seller sends an instant message to the buyer with a quote that is for less
money than what was shown in Trading Partners ($2100 in Trading Partners vs
$1950 in the quote).
5.
Sending an instant message to a contact in your roster
When you first install CPM,
you will automatically have a roster created with contacts listed under the
group Recyclers.
To send an instant message
to a contact in your roster, double click on the name of the contact in your
roster. A tab will appear with the
contacts username Chat on it. Type
your message in the lower pane of the chat window and press enter to submit the
message.
The message has been
submitted.
6.
Replying back to an instant message
When you receive an instant
message, a tab will appear within CPM with the contacts username Chat on
it and an orange light bulb indicating you have a new message.
Indicator
that a new message has arrived.
Click on the tab and the
message will appear in the chat window.
To reply back, just type in your message in the bottom pane and press
enter.
7.
Presence
The term presence within CPM
is used to describe the status of a user.
Listed below are the different presence options:
Available Free to chat
Away Extended Away
Do not disturb
CPM has been setup with two
default presence settings.
Away If you are idle on
your computer for longer than 5 minutes, your CPM will automatically go into
away mode and the presence will change to Away longer than 5 minutes.
Extended Away If you are
idle on your computer for longer than 30 minutes, your CPM will automatically go into extended
away mode and the presence will change to Extended Away longer than 30
minutes.
Your presence will
automatically change back to Available as soon as you touch your computer and
are not idle anymore.
You will notice in the CPM
roster as well as the chat room roster the light bulbs next to the contacts
name. This light bulb shows you the
status of the contact and whether they are available or away.
Presence
indicators within your main CPM roster.
Presence
indicators in a chat room roster.
8.
Account Setup
Here's how to register an account with a Car-Part Messaging
server.
When you open the CPM Client for the first time,
you'll see a start screen like the one shown below:
Fill in Username and password fields with the
information that was provided to you. Check the "Save Password" box.
Server:
im.car-part-im.com
Username:
Your username is everything to the left of the @ sign
in your CPM id.
Example, if the CPM id is gregg@AutoRecyclers.org then
your username will be "gregg"
Click "OK" and the program will attempt to
log in to the server.
The Car-Part.com server at im.car-part-im.com runs an
"echo" service that enables you to send a message and receive the
same message in reply. This is very basic, but it enables you to test whether
your account is working.
To perform this test, send a new message by opening
your CPM Client (double click on the light bulb in the system tray) and
selecting Messaging -> Send Instant Message.
You'll see a message window such as that below:
For the CPM ID, enter im.car-part-im.com/echo, then click "OK"
You should then see the following window. Type a subject and a message and click
"Send" or hit the Return key.
You will almost immediately receive an echo of your
message (shown in screen shot below).
10. Enabling People to Find You
The main attraction of instant messaging is the
ability to talk with your co-workers and other recyclers in real time. To chat
with someone, you need to know their UserName. Unfortunately, you're not
necessarily going to know the UserName of the person you're trying to reach. So
the question naturally arises: how do you find people?
The Car-Part Messaging service has its own directory
containing basic information about the people who use it. This directory is
called the User Directory (UD). While you are not automatically added to this
directory when you register with the Car-Part Messaging Service, you can choose
to add yourself to this directory if you would like other people to be able to
find you.
To add yourself to the UD, open the CPM Client
(double click on the light bulb in the system tray), select Tools ->
Messaging Browser. You will see the following window:
Right
click on "Car-Part IM users" and select "Register."
Click "Next" on the resulting screen, and then you should see the
following window.
Enter your information into the appropriate fields
and click "Next" to send your information to the UD.
Note: name is the UserName you chose in Section 8. The other information
may be whatever you wish.
Remember, this information will be used to find you, so make it clear enough so
people won't have a hard time looking you up.
In order to find someone in the User Directory (UD),
open the CPM Client (double click on the light bulb in the system tray) and select
Tools -> Contacts -> Search for a Contact. You will see the following
screen:
Make sure jud.im.car-part-im.com appears in the dropdown box, and then click
"Next." You will then see the following screen.
Type in the criteria you'd like to search on (first
name, last name, username, etc.) and click "Next". The UD will return
a list of users who match your criteria:
Now you can easily add the desired user to your
contact list by clicking the user's entry and then clicking the "Add
Contacts" button in the lower right. As we discuss in detail in the next
section, that will send a subscription request to the person you selected.
12. Adding People to Your Roster
One of the key concepts of instant messaging is
presence -- the ability to know when someone is online and available for chatting.
In order for you and another person to
see each other's presence, you need to make a mutual agreement to do so, rather
like a handshake in real life. Here's what happens:
You send a subscription request to another person. If
you know the exact Username, you can just do Tools > Contacts > Add
Contact (or see the section above on "Finding People"):
13. Managing Your Contact List
Your contacts will automatically be placed in a group
named Recyclers when you install CPM for the first time or manually add
contacts to the roster. As you start
using the application and feel that you would like your contacts divided
further into other groups, you can easily set up new groups. A contact can be in one or more groups.
To create a new group, select a specific contact in
your list, right-click on the contact and select the Properties option. Click on Groups from the list on the left:
You can add a new group by typing a name and clicking
"Add Group."
To assign a contact to one or more groups, simply
click the box next to the group in the upper portion, then click "OK"
at the bottom.
If a group already exists, you can also drag and drop a contact in the roster
from one group to another
14. Sending and Receiving Messages
To send a message to someone in your contact list,
simply double click on the contact, type your message in the box, and press
Enter. You will see your message show up in the upper portion of the message
window.
If you already have a message window open, and
someone replies/sends you a message, you will see it displayed in the upper
portion of the message window. However, if someone else initiates a
conversation with you and you do not have a message window open, you will see a
tab appear that says "UserName - Chat" with an orange light bulb next
to it. Clicking on this tab will open the window and allow you to view the
message.
15. Groupchat/Joining a
Chat Room
One of the many features of the
Car-Part.com Messaging Service is the ability to engage in a discussion with
many people at once (a.k.a. "groupchat"). This section describes how
to join a chat room.
There are 2 ways to join a chat room:
1.
Open the CPM Client (double click on the light bulb in the system tray)
and select Messaging -> Join a Chat Room to bring up the window for joining
a room.
Fill in the room name for the room you
want to join or click the button next to Browse servers for a room to join (see
screen shot below).
Highlight the chat room you want to join
and click on Finish. You will be placed
in the chat room.
2.
Click on Tools -> Messenger Browser.
You will see the following screen appear.
Click on Car-Part Chat Rooms and a list of available
chat rooms will show up on your screen.
Right click on the chat room that you would like to
join. Click on Join chat room. You will be placed in the chat room.
Once you are in a chat room, the messages that you
send will be seen by the entire chat room.